Privacy Policy

Effective date: August 5, 2026

BioLights Dynamics ("BioLights Dynamics," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our booking website at carlsbad.biolightsdynamics.com (the "Site"), how we use it, and the choices you have. By using the Site or booking an appointment with us, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly when you book an appointment or contact us, including:

Contact details — your first and last name, email address, and mobile phone number.
Appointment details — the date and time you select and the treatment area or concern you describe.
Communications — messages you send us and your responses to our texts or emails.

We also automatically collect limited technical information such as your IP address, browser type, and how you interact with the Site, in order to operate and secure it.

2. How We Use Your Information

To schedule, confirm, reschedule, and remind you about your appointment.
To send you booking confirmations, reminders, and related service messages by SMS text message and email.
To respond to your questions and provide customer support.
With your consent, to send you occasional updates or offers you can opt out of at any time.
To operate, maintain, secure, and improve the Site and our services, and to comply with law.

3. SMS / Text Messaging

When you provide your mobile phone number and opt in, you consent to receive text messages from BioLights Dynamics related to your appointment (such as confirmations and reminders) and, if you separately opt in, promotional messages.

Message frequency varies based on your interactions with us.
Message and data rates may apply, according to your mobile carrier's plan.
Reply STOP at any time to opt out of text messages. Reply HELP for help, or contact us using the details below.
Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile phone number or your SMS opt-in and consent information with any third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.

4. How We Share Information

We do not sell your personal information. We share it only in these limited circumstances:

Service providers who help us operate the Site and deliver messages and scheduling on our behalf (for example, our CRM and messaging platform). These providers are permitted to use your information only to provide services to us.
Legal and safety reasons — when required by law, to enforce our Terms, or to protect the rights, safety, and property of BioLights Dynamics or others.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated above, your SMS opt-in and consent data are excluded from all sharing and are never disclosed to third parties for marketing.

5. Data Retention

We retain your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

6. Your Choices and Rights

Opt out of text messages any time by replying STOP.
Unsubscribe from marketing emails using the link in any such email.
Request access to, correction of, or deletion of your personal information by contacting us.

Depending on where you live, you may have additional rights under applicable privacy laws, including under the California Consumer Privacy Act. We will honor those rights as required by law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with an updated effective date above.

10. Contact Us

BioLights Dynamics
5963 La Place Ct, Carlsbad, CA 92008
Email: [email protected]
Phone: (760) 454-7830